Please have a browse through this thread as it lists a number of known faults that people are experiencing from around the world. The advisor processing my repair told me herself that kernel panics are issue with these devices. All we know that many people have experienced issue with faulty keyboards in their 2016 models, but we've heard that this problem still exists in newer ones. Apple is now aiming to offer next-day turnaround time MacBook and MacBook Pro keyboard replacements, which should improve the inconvenience of repairs. It's just ridiculous being a poor design nothing more, nothing less. The holes in the membrane allow the keycap clips to pass through, but are covered by the cap itself, blocking dust ingress.
It comes across as very callous and arrogant. By the way, is there any way someone having the issue but not every time? But just know I highly doubt they will give you a free upgrade because of a keyboard issue that can be fixed. I don't even use the keyboard much as mostly have a bluetooth keyboard at my desk. If you have a tech question, please check out! Any ideas on how to fix it? It seems to have worked. It's better to just relax than fight back at that point. I know that I could have gotten a base configuration model but I wanted to know what it felt like to own a maxed out model plus, my friend unexpectedly pressured me to video edit on my 2010 base 15' which did a number on my old computer. Use of needles or similar is apparently not recommended.
For me, this is a silly issue and you should just wait for apple to improve the keyboard in the next versions if that's really a big deal. During the 4 year period, repairs on the keyboard will be for free. I do use my laptop under heavy load for several hours at the time to add to the theory that the keyboard issues could be tied to heat. A laptop without functioning keyboard is a useless device. The proper place for advice is. I've never bought AppleCare before, but if I was to get a new MacBook Pro, I think I might have to for peace-of-mind.
The silicone barrier on the third-generation MacBook Pro keyboard, via iFixit There was hope following the launch of the third-generation butterfly keyboard that it would cut down on failures, but as a recent report from The Wall Street Journal pointed out, the 2018 MacBook Pro is still prone to keyboard issues. Replace it simply to make Apple Pay. Some keys would not work. Right away issues with the keyboard working. According to Apple, the focus with the third-generation keyboard was dampening key sounds, and the company has not confirmed if specific changes were made to address keyboard failure issues present in 2016 and 2017 MacBook Pro models. Always open to coming back to them if they start to change.
My computer came back from its repair in Memphis with a new top case, including a new keyboard, which has slightly different markings on its control and option keys. I heard about the recent repair programme from Apple, as apparently I am far from the only one having this issue with this particular laptop because of things - even dust - collecting underneath their keyboard or certain keys and getting stuck. I personally, had no issues with the keyboard but I got the used one from work. After the money you spend after this kind of laptop. I'm just furious right now. I don't think I'll ever step foot in an apple store again after that, I'll do all my services online.
Hi all, Earlier today, I noticed that the 'E' key on my keyboard was failing. Still, at this point I mostly find it a bit sad to see how a formerly great laptop line being ruined by a company obsessed with design and margins instead of focusing on users. I just don't think that they are reliable and not what you'd expect on such an expensive machine. I wouldn't think of it as an 'investment', it's not going to be worth much in 2-3 years. I cannot safe for sure, but that's one line of thought. You should consider that we are talking about a manufacturing-based design flaw here.
If you do have keyboard issues, you have a few options ranging from an exchange, to a top case replacement, to a shim kit. That makes three strikes again, so I guess I will be asking for a new machine again. So my advice is don't try what I did. The keyboards on both 2017 models were skipping keys - and no - people do not eat food above these demo machines. What will Apple do next? Consumer computer keyboards in the 80s, like the , were very chunky and mechanical, with thick plastic keys and buckling spring mechanisms.
But it's hard to believe Apple, the business with the largest cash pile in America, either has a need to be that shrewd, or believes its customers are still so in thrall to its image that they would overlook the fact that one of the most basic functionalities of a laptop continually hangs by a single, delicate little butterfly ankle. He told me that this is not Apple policy and that he couldn't do that. The downtime at work has been a damn nightmare, and my team all but hates me at this point and they're pretty convinced that I just claim laptop repair as a means to have vacation approved this laptop is my work life. I'm fortunate to have a compressor in my studio, so that sometimes works as well. I wouldn't be surprised to see a 2018 model with a 3rd generation butterfly keyboard that is even better - at least that's what people are hoping for that are waiting on the sidelines. To address the problem, Apple said they changed the material in the keyboard's butterfly mechanism that should substantially reduce problems that some users have seen.
It slows me down a lot and I cannot stand it. Keep a good current backup around, so you'll be covered if that happens. The key on my MacBookpro that doesn't work right is the D. Always one edge or one corner that failed. According to iFixit:The keyboard trigger looks like a more classic switch this go-around. Reading about this keyboard thing is really starting to unnerve me.